Customer Reviews for John Thornton Chevrolet Lithia Springs , GA

Finding the right car at the right price, is often a challenge. Finding the right dealer to do business with, well that too can be as much of a challenge.

At John Thornton Chevrolet in Lithia Springs , GA, customer satisfaction is our top priority. Our knowledgeable sales and service teams raise the customer care bar to the highest level. If you have never purchased or had your car serviced here at John Thornton Chevrolet, allow us the opportunity to earn your business.


One of the best experiences I have ever had purchasing a new car. Highly recommend the dealership.
Sam    

I have dealt with Thornton for years and can't say that I would make any changes.
Barbara    

Very nice staff and I was treated completely fair.
Mary    

This was my 2nd buyinh purchase for John Thornton Chevrolet and I am sold on this dealership. Very pleased with the experience.
David    

Only thing we can say is....Thanks for making out new car buying a pleasant adventure. Thanks for spending the time to search for the exact features we wanted. Love my nwe Equinox
Gary    

John Thornton Chevrolet gave me a wonderful experience.
Mary    

We were very pleased with the time Matthew Gray spent with us. He answered all of our questions in a timely manner, and offered to help us in any direction we wanted to go. Next time we look for a car, Matt will be our first stop.
Barry    

I've done business with Jim (DeKosta) almost 20 years. I don't look further, "I trust him"
Rodney    

Bill Adkison was great. I'm in sales myself. He treated my like I do my customers. (Great)
Randall    

In all of my dealing with Thornton Chevrolet i have always been satisfied.
Donald    

John Thornton Chevrolet is the very best in customer service and knowledge.
   

I have had many vehicles and have always considered myself a "Nissan" girl. By far my Traverse is my favorite vehicle thus far! Awesome!
Angela    

I am a very satisfied customer. Will recommend John Thornton Chevrolet to family and friends.
Ralph    

My Sales Professional was very helpful to get me in the car I wanted and needed.
Sandra    

Reggie is top shelf, I can give him the car, hand him the keys, and walk away knowing it is taken care of. I can send my wife over and tell her to see Reggie and know we will get taken care of without getting hosed.
Gregory    

Great dealership! We have a Chevy dealership in Rome, Ga, but we can't seem to get our figures together. John Thornton Chevrolet was a very pleasant experience on buying the Malibu. We did and will tell others about John Thornton Chevrolet.
David    

I have been purchasing vehicles from John Thornton Chevrolet for years and would not even consider going anywhere else. The people at the dealership are great and I would like to say that salesman Joe Adams, and Manager Dave Taylor of the distance to make a deal. The service department is excellent and they have always taken care of all my vehicle needs. I will continue to purchase vehicles from Thornton Chevrolet as I have in the past. John Thornton Chevrolet is number one in every area of a dealership and all that you could ever ask for.
Terry    

The most incredible Chevrolet dealership we have purchased from to date! Amazing customer service, and Always returning calls, and extremely helpful when we have to register car at local DMV. We drove 421 miles to pick this car up, and spent almost 4 hours just chatting about cars, and looking at the dealership! We will be doing business in the future with this dealership. So glad to know that customer service still exists! Thank you John Thornton Chevrolet
Angela    

I travel 2.5 hours from South Carolina to purchase my vehicles from John Thornton Chevrolet. I have purchased 4 Chevrolets from Joe Adams at Thornton Chevrolet and will continue to do so. It is by far the best buying experience I have ever had!
   

Top notch Chevrolet dealer. An asset to the GM family of dealers.
   

It was a pleasure to deal with such a friendly, knowledgeable staff.
   

Everyone was very, very friendly and nice.
Twyla    

John Thornton Chevrolet is #1 in all aspects. From the sales department to the service department. They are all #1.
Terry    

John Thornton Chevrolet is a very good dealer to do business with. I have bought my last six new vehicles from them and will continue to buy from them.
Kenneth    

We were very satisfied with every staff member at John Thornton Chevrolet.
   

This is a first class dealership with highly competent sales representatives and an excellent sales manager! Buying this vehicle was a truly professional experience and I will definitely be sending John Thornton Chevrolet additional customers.
Frank    

Great service department, staff goes out of the way to ensure satisfaction.
George    

The professionalism demonstrated by all of the employees at John Thornton Chevrolet was the very best I have ever experienced. Everyone went above the requirements of their job to make the car purchase a pleasure for both my wife and I. They have continued to take concern for my satisfaction with my purchase. Obviously the leadership has employed many very good people and allows them to perform their job with confidence. A superior product represented by professionals.
William    

I love the friendly and great customer service I receive every time I visit the service department. You couldn't ask for a better group of guys working together.
Victoria    

Trey Dettmering, Bill Adkison, and Jim Dekosta were all extremely helpful during the purchase process. They each went above and beyond expectations.
Timothy    

I have purchased several vehicles through John Thornton Chevrolet. Each time I requested and used the same sales person for each purchase, Matt Gray. Matt makes the process of purchase a very simple and enjoyable one. I am sure that I will purchase more vehicles from this dealership and Matt in the future.
Phillip    

We have bought many vehicles but on this one our salesman was by far the best we have ever had.
   

Wouldn't buy a car anywhere else! Love Ash and the sales team. A+ for service.
   

The best service in the country.
   

I was very pleased with the service from that of Matt and Mike from John Thornton Chevrolet. The transaction was smooth and was the easiest car buying experience I've ever had! They were both helpful and knowledgeable about Chevrolet vehicles. I look forward to purchasing future vehicles with this dealership.
   

I was completely satisfied with John Thornton Chevrolet's customer service. They went about and beyond to complete the repairs on my car.
   

A great dealership and a top notch service department.
   

So very very pleased with their service and a concern about my vehicle, and I'm very satisfied with the end result.
   

Great staff....they worked hard to find the vehicle we wanted to purchase.
   

Thanks for all the great service. Great experience all around.
   

Class act, no pressure, fun to barter with, pleasant people at the dealership.
   

Jonathan King was my salesperson. I have purchased many cars over the years and he was the best. He handled all of my needs, always answered my questions, found the car I wanted, and made everything very easy for me. He was dynamite.
   

Very impressed with the level of service at this location.
   

Good people to deal with. Second time to buy from John Thornton Chevrolet.
   

We really enjoy purchasing vehicles from this dealership. Everyone is excellent.
   

Thank you to Steve Ashworth for your well mannered professional and caring work!
Gloria    

Felt very comfortable and at ease, no pressure...appreciated the friendliness of all the personnel we saw/met, including the owner. Felt like family.
   

My Sales associate, Jim DeCosta, was very helpful. I'll definitely visit John Thornton Chevrolet and discuss future purchases with Jim.
Donald    

Thanks to Jim, Ash, and Larry. It is always a pleasure working with them on buying a new car. They are the BEST
Victoria    

By far the best dealership visit I have ever had. I wasn't there all day and it was not boring. All the people were great, kind, and understanding to my needs. It's strange that a place like this stills exists.
   

We have been very happy with the service department and the dealership. We have been doing business with John Thornton Chevrolet now for thirty years.
   

Our salesman was completely professional. He made us feel right at home and was very knowledgeable.
Paul    

Very pleased with Sales Manager's help and my salesperson. Could not have been a more pleasant experience. The service department there is great. Thanks to you all for doing your job well.
Sammy    

This is where I purchase all of my vehicles. Chevrolet is my selection of ownership. Great sales, and service. John Thornton Chevrolet is 100% customer service.
Michael    

All of the employees there are really nice and helpful. Awesome dealership!
Jesse    

This is an outstanding dealership. My next car purchase will be from John Thornton Chevrolet
Terence    

Very Friendly
Eleanor    

It was a wonderful experience. Our sales consultant, Joe Adams, made trading cars fun.
Robert    

The guys at John Thornton Chevrolet are the best and are always helpful whenever my wife or myself show up looking for a vehicle.
Mickie    

I am overly satisfied with the John Thornton team!!!!!!
Ernest    

We have been purchasing vehicles at John Thornton Chevrolet for many yard thanks to the great service and help from our salesman, Jim DeCosta.
Kathleen    

Joe Adams handled my wants and need beyond the normal. This is my second truck I have bought from John Thornton and both times have been a nice experience. I will continue my business with them.
John    

It was a great experience! Everyone was friendly and very helpful. The process was super easy! I would definitely recommend this dealership to my friends and family!
Rebecca    

From start to finish, I was pleased with the service and end result on my car. I will recommend John Thornton in the future and plan to return myself for some additional, non-accident related damage.
Kimberly    

Best place I have ever traded. Their service department is excellent! I have been trading with Thornton Chevrolet for many years and have complete confidence in them.
Dempsey    

I have visited a lot of dealerships and this is my first Chevrolet. This dealership's Sales and Finance person were very customer service oriented.
Karen    

I continue to purchase my vehicles from John Thornton Chevrolet because of your service department.
Wanda    

Very happy with the help I received while I was at John Thornton Chevrolet. The salesman was very helpful, everyone was real friendly.
Lane    

I was very impressed by the service that I received at John Thornton Chevrolet. Because of the excellent service I will refer family and friends to this dealership.
Barbara    

Extremely satisfied and thankful.
Charles    

Trey and his associates took great care of us.
Stuart    

I was very happy with the service and would recommend them to friends and family.
Teresa    

John Thornton Chevrolet were very professional and helpful
Pearlie    

I have been a customer of Thornton Chevrolet for a long time. Everyone has always gone out of their way to make me a happy and satisfied customer (which can be difficult to do sometimes!)
Judy    

This is the second vehicle that we purchased from John Thornton Chevrolet this year. The great experience that we had during our first purchase made us come back to purchase our Malibu.
Willie    

I would highly recommend this dealership to anyone who is wanting to purchase a vehicle. My salesman was very helpful and did not put any pressure on me, which I appreciated that.
Patricia    

All around "GREAT"
Johnny    

I have used Thornton Chevrolet for many years from time to time and always been treated well and as far as I can remember my service has always been well done with no problems encountered. Thanks for all the good service.
James    

This was the first dealership I visited. I was pleasantly surprised that they had a vehicle I wand and make me a deal I was happy with.
Gary    

Always great service with a family atmosphere
Gregory    

I followed my instinct and was pleased to be served by John Thornton Chevrolet.
Catrina    

Everyone there was really nice. I would come back again for another car.
Paul    

John Thornton Chevrolet always treats me well. Service, sales, parts. They all go beyond what is expected. In person, via phone, and even email.
Perry    

They are great!
Valerie    

I am completely satisfied with John Thornton Chevrolet. I've been a customer since 2005, and the 2011 Equinox is the 5th vehicle I've purchased at Thornton. Everyone there is customer-focused, and I believe they appreciate having my business.
Jon    

Great job as always.
Charles    

Best around
Ronald    

Service department and sales staff is always eager to help and they don't try to tell me something is wrong with my car because I am a woman like some dealers do. Your service department treats me with respect and courtesy, this is one of the reasons I keep coming back to Thornton to buy my cars.
   

I think John Thornton Chevrolet is the best place to get a car as everyone is so nice and makes you feel like family. Y'all are the best.
Sherry    

Service personnel are great
Cathy    

They took my vehicle in right away and started repairs. I appreciate that.
Eppa    

Have always used John Thornton Chevrolet many times for many years. Always Satisfied.
Elizabeth    

Very pleased and thank you very much. My salesman was extremely helpful.
Garry    

Second purchase from Thornton, and I enjoy working with them.
Steven    

Matt Gray was very helpful throughout the process beginning with a quick response to my Internet inquiry. He was the reason I chose John Thornton Chevrolet. I was very pleased with the dealership and I am enjoying my new Camaro.
ROBERT    

Their service department is the best....they could not be more attentive. Would not trust my car with anyone else.
Franklin    

I can say very satisfied and completely satisfied because of your top salesman Joe Adams. He's the reason I keep coming back.
Euripedes    

They are the best.
Robert    

Outstanding customer service
Yolanda    

We have purchased several cars from Thornton Chevrolet and have always been satisfied with the staff and service department. If we needed service for our truck or car, we used the service department at Thornton Chevrolet. The building is clean, clean, clean. Waiting area is great with TV and coffee. Yes, we have recommended Thornton Chevrolet to our family and friends.
Charles    

My experiences with the Service department at John Thornton Chevrolet have always been great...I will always purchase my next Chevrolet from this particular dealership because of the excellent customer service I have consistently received.
Scott    

I "walked in" (no appt. scheduled) with the auto problem and it was taken care of in a very timely fashion with the utmost courtesy. Thank you for your service.
Salvatore    

Great Job as always
Charles    

The folks at Thornton are great to work with! It was a good experience.
David    

The folks at John Thornton Chevrolet have mastered the art of genuine customer service. This is my second Chevrolet vehicle purchase at John Thornton Chevrolet since August 1, 2009, and again, I am COMPLETELY satisfied with my purchase and their dealership. I would definitely purchase another vehicle from them and I will continuously recommend them to others. My salesman, Joe Adams, was fantastic again. He is an excellent salesman that has treated my wife and I with great respect and I greatly appreciate that. Everyone from John Thornton all the way to the car detailers there have been really nice to us. Another fantastic buying experience at this dealership!!!
Michael    

Thornton Chevy was a great, no pressure dealership. Best car buying experience I've had--EVER!!!
   

I have purchased multiple vehicles from John Thornton and most likely will purchase my next Camaro or pick-up as well. Great Dealership and Great Service.
Michael    

"As a military retiree, I am impressed with the timeliness of your staff and their militaristic precision in opening and greeting customers."
Evvie    
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